Welcome to the Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

If this is your first visit to our support website in some time, please note that a login is now required to create and update tickets. If you haven't done this previously, please create a new login.

Registered IA Partners can access software downloads, price lists and license keys at our Reseller Portal: http://www.ia.uk.com/support/reseller-support/ (login required). Note that any changes made to your ticket system login on this site won't be reflected in the reseller portal.

Open a New Ticket


Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

Check Ticket Status


We provide archives and history of all your current and past support requests complete with responses.

Please Wait!

Please wait... it will take a second!